Chakra Watch 6: Inspire me, make me wise

This first appeared as an article in The Brand Wagon, The Financial Express, July 2, 08

Survival, Pleasure, Power, Love, Creative Expression, Transcendence, Spirituality: these are the seven basic life themes - based on the seven major chakras in the human body - that drive all human behaviour.

The Ajana or third eye chakra is higher up in the great Indian spiral, in the territory of active intelligence, wisdom, will power, and the ability to direct. Articulated as the Transcendence Chakra, this is in fact a much sought after payoff in India today.

India is moving away from the original meaning of transcendence – intense peace and tranquility, feelings of detachment, and strong emotions of tolerance and non-competitive co-existence. Today, there is a clear adaptation of spirituality for day-to-day living – a coping mechanism to manage stress rather than a true seeking of the divine. And more - from the merely neutral to the positive - a desire for mental evolution, in a way that inspires superior performance in the work arena, and takes you closer to achieving your potential. This has been both initially fuelled and further enhanced by spiritual leaders reaching out with more user friendly religion, as it were. This has been a big shift for India.

The roots of Transcendence people come from self awareness of a very high degree, an aptitude for spirituality, some life transforming experience. Ajana people have a maturity that belies their age, use the ability to be a witness to their own lives, have a keen knowledge of their own emotions, the ability to act in a measured manner, follow high standards of physical and mental discipline, and effectively use spirituality in day-to-day living. As a result, they seek equanimity, stress free living, look forward to being of moral guidance to others, are good with perspectives and therefore problem solving abilities, and have a higher intuition that guides their actions. Perfection, abstract thinking, will power, discernment, striking a balance among various facets of life characterize the Transcendence consumer.

Active intelligence in India today therefore needs to be seen as demonstrated by people who have clearly left the survival stage far behind, climbed through power, and now wish to use it all to shape a higher order contribution, give back to society and guide others. Successful and well established businessmen for example, who have run the race, are showing the urge to create something new and different, raise the bar, transform and inspire. People with strong personal vision are reaching out to others, from positions of power and leadership. Excellence in problem solving, right perspectives, intuitive leadership, and high quality living that does not necessarily rest on tranquility but starts on a path to pioneering and visionary work.

Another proof of communication that appeals to our Transcendence Chakra is the surfeit of column spaces like “God in Gucci” and the fact that Sunday papers and magazines are now full of articles urging you to live in the now, let go of past baggage, find spirituality in all activities - cooking, gardening or running a company. Books like The Secret, and the entire body of self-help books which urge us to develop the power to invite luck into our lives, offer this payoff.

Payoffs for brands in this chakra include : inspires me; appeals to my love of perfection; helps me understand deeper aspects of life; makes me believe obstacles are stepping stones; reflects my strong will power; reflects my leadership qualities; recognizes that I am a discerning person; encourages me to do things that have not been done before; gives me mental calmness; helps me make my own decisions; helps me realize God.

The Yin-Yang of Technology Payoffs, a Brand Chakras study with technology workers, revealed that they sought personal evolution and knowledge advancement even through technology gadgets. The study revealed that technology is no longer just about convenience and greater efficiency, its influence on the average individual is more profound and life defining. Technology brands could be a powerful agent of mental evolution and therefore offer Transcendence Chakra benefits.

“Cause brands” and “purpose brands” that seek to rise above the day-to-day and find a larger wave to ride, seeking to influence, change, and transform, operate in this space. The Power and the Glory, a Brand Chakras study on the global Indian revealed that brands that stand for more elevated, inspiring, larger life purposes, brands that aim to transform economies, societies, and the way individual lives are lived, will find greater relevance than brands that offer transient payoffs, or operate in the area of just reflecting his personality, attracting female attention or being a statement of style and achievement.
In fact, when asked what they want from relationships, global Indians clearly sought “inspiration” and “encouragement to do things that have not been done before” from every relationship – be it spouse, parent, employer, or friend.

Interestingly, consumer groups held up Abdul Kalam, and Manmohan Singh as examples of good Transcendence Chakra people, whereas Sage Viswamitra they said was excessive transcendence, because pride of wisdom and anger crept in!

Chakra Watch1: What do mothers, action movies and energy drinks have in common?

Survival, Pleasure, Power, Love, Creative Expression, Transcendence, Spirituality: these are the seven basic life themes - based on the seven major chakras in the human body - that drive all human behaviour.

Seeing India through the seven chakras

Whether it is the student who is stressing about admissions. Or teenage girls with typical vulnerabilities of their age who are trying to reconcile the gap between what they actually are and the bold media portrayals of women today. Or lower SEC mothers who are pinning their every hope on their children to bring them better futures. Or the thousands of Indians striving to learn English so that they are not left behind. Large numbers of Indians are on self-preservation mode, looking for security, stability, grounding – these are the Muladhara, or Survival Chakra people.

These are the people who were particularly restricted in the past and had diminished self-images but have caught attention by their determined effort to redefine goals, raise the level of persistent efforts and have managed to raise their lifestyles and self-esteem despite inadequacies. Witness the endless stories on the rise of Indian women, the rise of small town people and the rise of the lower SEC. Rags to riches, sudden fame and wealth through hard won contests and revival or comeback stories capture public imagination.

People in this chakra are – naturally – deeply worried about the future. They are of two types – the Anxious Survivor and the Buoyant Survivor. While some remain anxious, get bogged down, and feel an inability to get out of circumstances, others are buoyant and lively with more faith in their abilities, and drive themselves to come out of adversities unscathed. Most consumers in this chakra are conscious of their strengths and weaknesses, tend to set manageable goals and hope that persistent effort in place of brilliance will see them through. Anxious Survivors choose stagnancy over risk, and find security in maintaining the status quo. They need the cushion of certainty and predictability, even if it is limiting. Buoyant Survivors, on the other hand, are determined to climb out of their current situation and are in search for positions of power and influence, almost with a vengeance. These are people who feel more pressured to keep pace with change and are not willing to accept things as they are. The “do tharah ke log” that the famous Bunty aur Babli dialogue described so evocatively.


A recent JWT Brand Chakras™ study, Mother India showed that many mothers are in survival mode, but the fact that they want their children to reach high positions of power and influence and make them famous, shows that they are wanting to move up to the Power Chakra. These are mothers who feel their husbands are unlikely to improve their lives any further, and pressured by fast upgrading neighbours and relatives, are pinning their hopes on their children to lift them from a life of oblivion and transform their fortunes. Children by nature are said to be in survival, as in the early years we are still learning our way around the world.

Muladhara brands can cater to these emotional needs with brand benefits and promises that enhance the will to live, offer energy, fearlessness, stability, freedom from drudgery, bring abundance and physical strength, and support the urge to survive. Brands offering physical strength and love of outdoors operate in this space.

Thumbs Up and Mountain Dew would be examples here, as well as health food drinks, energy foods, immunity and health protection or illness prevention brands. Insurance is mostly a survival benefit, with its promise of security and stability in case of misfortune. The diffident girl of the earlier fairness cream commercials, and some of the teary, self effacing characters in the soaps who never speak up and are forever victims of circumstance are excellent examples of Anxious Survivors or a deficient Survival Chakra. On the other hand, the WWF characters with their extremely well developed bodies and driven by aggression are examples of excessive Survival Chakra.

Action movies too operate in this space, in a totally different way. Malamaal Weekly, Gangster, Provoked, even Chak De for example appeal to our survival intincts, (as against Guru which clearly celebrates the journey of an individual from the Survival Chakra to the Power Chakra).

Therefore, key brand payoffs that appeal to and arise out of Muladhara people and their needs include payoffs like: fills me with a will to win, reflects my spirit of persistence, helps me to face difficult situations, makes me feel energetic and dynamic, and makes me feel safe and secure.

The interesting thing of course is that even the rich and famous – CEOs or cricketers, not to mention the Parvathis and Tulsis of our serials or our politicians or corporations struggling in the market or facing hostile takeovers - fight survival battles, even if it is at a totally different level and of a totally different kind!

This post first appeared as an article in The Financial Express, Feb 5, 08

MOTHER INDIA: FROM CHILDREN AS RESPONSIBILITY TO CHILDREN AS OPPORTUNITY

Highlights from a Brand Chakras study
on Mothers and Children:
The insight mining exercise was done in eight centers -
Chennai, Delhi, Mumbai, Kolkatta, Kanpur, Hyderabad, Ahmedabad, Trichur
and covered SEC A, B mothers with children between 8 and 16
through group discussions, and depth interviews with pairs of mothers and their children.

The Indian Mother-and-Child is now a team with a shared vision, with mothers actively believing they can shape their children’s destiny for mutual benefit,Enabling and empowering, coach and companion, event manager and project manager, motherhood has moved beyond protection, nurturance, compassion and selflessness. The child is now a project and a mission, and industriousness, determination, passion and planning are the dominant traits. The children too are taking the roti- kapada-makaan for granted and are looking to the mother to give them the headstart they need in life and ensure that they remain focused.

Other shifts include: from living for the moment to constantly shaping the future; from child’s success to shared glory; and a clear staking of claims on the eligibility for the fruits of success.

Emotional elasticity, reasonable adult-like conversations, retaining locus of control while appearing to be democratic, love that includes toughness and a steeling of the heart, are some of the mother’s strategies.

Children in return are conscious of the contribution that their mothers make in their current lives by donning the roles of organizer, guide, enforcer, and friend. While there may be the usual squabbles over food, outings and social activities, children do indeed look to their mothers to give them courage, inspiration, help them set and achieve their goals and fill them with a will to win. Mother is both cushion and launch pad… giving new meaning to the famous line “mere paas maa hai”!

They seem to be defining success in terms of living up to the mother’s expectations.Though, “itna tenson nahin lene ka” is also something they’d like to say to the mothers!

All mothers showed a strong inclination to Power chakra qualities, but three types of mothers emerged.
The Lifeline Seeker: she has given up hopes of the husband improving their lives and is totally dependant on the child to rise to glorious levels and rescue her; looking for insurance and security, she will do everything she can to help them in this journey, but is clearly establishing her rights to the fruits of this labour.
The Coronation Seeker: she is hoping her child’s achievements will bring her out of a life of oblivion and bestow on her a halo for greater social conquest… the child is an opportunity to make an overwhelming statement about herself.
The Independence Seeker: her striving to excel in the mother role is geared to fostering independence and self-reliance in her child, so that she will have the freedom and space for her own pursuits; motherhood enhances her efficiency and gives her exposure that helps her discover unexplored facets of herself.

The implication for brands is that:
*brands need not necessarily choose between mother or child as target but could talk to the duo;
*must reflect the new sets of motherhood values and attitudes;
*need to find a role in the shared vision and future that they are chasing;
*salute the mother, Maa thujhe salaam for a new set of reasons;
*connect with the philosophy of effort and determination that she is trying to instill;
*focus on the 15 Chakra payoffs that children chose from the battery of 60 fundamental payoffs; *draw from the mothers’ behaviour codes across the seven chakras that the study has identified.

Children want from Mothers:

While the study focused on mothers, it has revealed three types of fathers too – according to the mothers!
The Genuine Partner: who tries to play a synergistic role willingly taking up activities which are beyond the mother’s competence;
The Conveniently Detached: who is taking it easy, capitalizing on the mother’s high involvement and taking up the provider stance to negate criticism of his lack of involvement; and
The Cynically Detached: who disagrees with the approach, perceives the mother as crossing the line and fostering too much dependance, and feels children need a more hands-off approach.

THE POWER AND THE GLORY

Highlights from a Brand Chakras study on Global Indians



For the global Indian, work is clearly worship - at the altar of fame and money - and a stepping stone to playing God, some day soon.


This study found that the global Indian today is largely driven by:* Manipura: the drive for power (solar plexus);* Vishuddha: the voice of creative expression - in search of truth and higher creativity (throat);* Ajna: desire for transcendence - active intelligence (third eye).
The insight mining exercise was done among men and women between 25 and 45 years of age, in Mumbai, Delhi, Chennai, Bangalore, Hyderabad, who are frequently interacting with the world. They included people who have returned to India after stints abroad, as well as Indians currently living abroad. The study also draws from media monitoring and blogging.

• Work is worship*Career is at the heart of life. * Work is an avenue for creativity and innovation * Independence, reduction of distance to the leadership and organizational backing of ideas are important values that companies must offer * There is a driving desire to have the power to take decisions and have people reporting to you * One must build one’s name to be bigger than the company one belongs to * There is growing unwillingness to work for others and need to get credit for one’s own work and not give it to the company * Younger men like the idea of having a hold on their leaders through being a specialist/expert * Dealing with younger, more talented people is one of the challenges for the older people.

• Globalness*It is important to work for an international company * Ambitions must go beyond India. * Through work, they “want a name for boosting the country’s economy”. There is thirst to play a role in the global impact India is going to have; create jobs, wealth and technology * They feel a certain responsibility to make India a better place.• Relationships*All other areas of life stem from success at work and must contribute to the search for glory. * Family respect depends on career success * Wife must actively help and support the search for glory * Men feel wife is second to career, and she knows it and it is to her advantage, because his success brings her greater social respect * Friends and networks are important because “they come in handy”, “you never know who you will need, when” * Friends must help you with your ideas * Women want their spouses to be a source of inspiration.

• Money* Money is a natural consequence of success at work * Money leads to better lifestyle, which again reflects success at work, and feeds back to climbing the social ladder, which is seen as an important part of work life rather than separate * Heightened personal confidence, ability to take risks, broadening of views and fearless expression of views, social and legal insulation, are some of the other payoffs of money * Relaxation is important but also a waste of time, the time is better spent making more money * Money is better spent, leveraged and shown-off in India rather than outside the country.

• Social give-back*Extreme expertise at work and money allows one to transcend to social give-back, which actually makes you feel you are playing god. This benevolence too is a reflection of, and route to, glory.

• Spiritual liberation* It’s the cushion of affluence that will allow and facilitate even spiritual liberation* Experiences * The value of life is now estimated in terms of the quality of experiences one has, and work is central to this too * Work itself is among the possible enriching experiences * Work leads to money, and money makes many new experiences possible – leisure experiences, tech experiences, entrepreneurial adventures as well as (supposedly) noble activities.

• Technology* Increasing familiarity with technology and the fact that more numbers of people are actually involved in creating technology, means that technology products need to talk a different language – and this is not necessarily a marketing language * These workers take great pride in the ability of individuals and like minded groups to create revolutions; there is some disdain for large organizations even as they work in them * They see through organizations and “manufactured” claims very quickly * They demand proof, higher degree of relevance and demonstration of experiences.

• Masculinity* Above all, the global Indian spirit is in fact driving the Indian male’s rediscovery of his masculinity, which was somewhat under question in the light of growing woman power, growing child power, and too much media talk on the feminine side of him.

• Implication for brands
1) Compliment, partner and further the newfound rediscovery of a high level of self worth.
2) Give him a role to play in shaping the brand’s success rather than be passive receivers of brand messages, co-custodian rather than consumer.
3) Stand for more elevated, inspiring, larger life purposes – brands that aim to transform economies, societies and the way individual lives are lived, will find greater relevance than brands that offer transient payoffs or operate in the area of just reflecting his personality, attracting female attention or being a statement of style and achievement.
4) Draw from the 16 hot payoffs that most resonate with this leading edge target group.

Brands - with messages, products, services, activities and associations - should help to: look at life with courage, symbolise their influence over others, partner their goal oriented nature, reflect and reward their highly competitive spirit, make them feel more intelligent than others, bring out their creativity and innovative ideas, encourage them to do things that have not been done before, inspire them with wisdom for a higher level of leadership.